Content Management

Immediate access to the latest, most accurate information is a crucial part of your organization’s business strategy. Fiserv’s content management solutions help you store and use those ever-changing data, efficiently managing a mountain of paper documents and electronic content. Through a combination of document imaging, processing and archiving, these tools address your financial institution’s document management needs today, and in the future.

Now you can efficiently process and manage documents from their initial point of capture, through statement generation and research. Our content management solutions electronically capture, store and manage virtually every document generated or received by your organization. Working with the entire Premier suite of integrated products, they provide you with immediate, simultaneous and institution-wide electronic access to any imaged document. This helps boost productivity, improve efficiency, protect against fraud and streamline research. A host of additional components harnesses other powerful functions as well, including electronic statement delivery, statement composition, Internet check image access and report archiving.

• Document Processing
  Process items quickly and easily, with accuracy, strict levels of control, exception handling and balancing, whether yours is an in-house or outsourced environment.
  
  
• Document Management
  Streamline research and improve customer service by enabling instant retrieval of captured images internally and online. Easily export check images to clearinghouses or other institutions, and import into your archive to take full advantage of the savings truncation offers.
  
  
• Content Capture
  Electronically capture and store signature cards, loan files and other traditional paper documents, decreasing storage costs and increasing accessibility.
  
  
• Content Delivery
  Utilize the Web, e-mail, fax, CD-ROM and DVD-ROM capabilities to deliver customer statements and other notices faster, while at the same time reducing the printing, labor and postage expenses often associated with these labor-intensive tasks. In addition, showcase
  your organization’s unique image and meet the needs of individual customers by tailoring the format and customizing the appearance of commonly used documents.