Integrated Teller
As the front line of customer service and satisfaction, your tellers need a powerful system to help them perform at peak levels throughout the day. Integrated Teller for Premier’s easy-to-use features provide quick access to each customer’s entire portfolio, including checking and savings accounts, loans and certificates of deposit. With desktop access to this comprehensive, up-to-the-minute information, your tellers can quickly process requests and answer customer questions, increasing customer satisfaction while reducing the time and resources needed to perform daily tasks.
Much more than a typical teller system, Integrated Teller offers advanced features and secure integration with a variety of solutions from Fiserv, including Director, our electronic content management suite. A single, centralized teller server enables real-time information to be shared across the entire network at all branches. Software redundancy eliminates downtime by providing uninterrupted synchronization of customer data, and lowers the total cost of ownership, because no longer does each branch need its own teller server. Predefined and customizable reporting options provide tellers and supervisors with transaction and productivity data. To help ensure your organization’s compliance with federal regulations, Integrated Teller automates currency transaction reporting, alerting tellers when an individual’s activity reaches its daily currency transaction limits.
For more on Integrated Teller, contact Fiserv, Inc.
at 402-421-4207 or partner@fiserv.com.