Bill Payment
Banking customers who use their online account for bill payment are less likely to switch financial institutions. With Fiserv, your organization can choose one of several cutting-edge bill payment solutions. Customers appreciate the convenience of online bill payment, which eliminates check writing, addressing envelopes and buying stamps to pay bills. Payments can be initiated when and where convenient, with a variety of options for payment methods and scheduling.
Online bill payment can reduce costs and increase funds held on deposit at a financial institution. When all expenses are considered, payments made electronically can cost as little as one-third as much as payments made by check. By enabling customers to consolidate multiple payments on a single check, online bill payment can also significantly reduce processing costs.
CheckFree RXP
Featuring innovative functionality designed to enhance the customer experience, CheckFree RXP provides your consumer and business customers with a secure method to authorize bill payments from their PC or handheld device, such as a cell phone or PDA. Dedicated customer service is also available at no extra charge, reducing your organization’s need for in-house staff support. By providing intuitive, interactive and easy-to-use bill payment technology, your organization can increase bill pay adoption and customer retention rates.
With the bill presentment feature, you can present electronic bills to your customers from more than 400 of the nation’s top billers. This environmentally friendly feature reduces the amount of paper statements and lowers customer attrition by 50 percent more than bill pay alone. Built-in fraud monitoring capabilities enable your organization to proactively search for and prevent fraudulent activity, quickly reducing bill payment fraud by more than 60 percent and eliminating repeat offenders.
Paytraxx
Paytraxx delivers advanced functionality, a premium user experience and a proven infrastructure. This solution uses a pay-anyone model, giving customers the flexibility to establish their own merchant and payee lists with a simple setup process. From a single screen, customers can set up new payments, access payment status and review detailed payment history.
A robust back-office administration tool enables your financial institution to manage accounts, view reports and transaction history, cancel payments, and perform daily file downloads through a convenient Web-based interface. Paytraxx also offers maximum control by enabling you to use your own logo and colors, offering flexible customer service choices and various payment funding, settlement, user enrollment and authentication options.
For more on bill payment, contact Fiserv, Inc.
at 402-421-4207 or partner@fiserv.com.