More than ever before, financial institutions are relying on efficient, confident staff to enhance customer relationships, increase sales and boost profitability. Education Services from Fiserv make it easy and affordable for you to gain this edge.
We provide Internet-based training options that include both recorded and live Internet classes led by Fiserv instructors, as well as traditional classroom training on the Lincoln campus, at regional locations nationwide, and at your financial institution. Our wide selection of training formats gives you the flexibility to choose the optimal training solution for your organization.
If you have questions or comments about our training courses, please contact Education Services for Premier.
Training Formats
A variety of convenient training delivery methods ensures that you find a solution catering to your unique needs.
Live Internet Training
- Employees are educated anywhere there is an Internet connection, eliminating all travel expenses.
- Multiple employees can participate in the same class, using just one Internet connection.
- Training is led by our knowledgeable instructors.
- Classes include fully interactive question-and-answer capabilities.
- Your staff can raise questions and explore issues that apply specifically to your organization’s software configuration and business model.
- Participants receive class materials in advance, giving your staff plenty of time to prepare.
Recorded Internet Training
- Employees are educated anywhere there is an Internet connection, eliminating all travel expenses.
- Classes can be viewed by any number of employees, at any time, and from any number of connections.
- Participants can set their own pace with stop, pause and rewind features.
- Class materials are provided in advance, giving your staff plenty of time to prepare.
Regional Training
- Training takes place in your area, minimizing travel for your staff.
- Classes are held each spring and fall, making scheduling easy.
- Fiserv works with user groups in your area to determine which topics will be most valuable to your organization.
- Your employees have the opportunity to network with peers from your area.
On-Site Training
- Training at your financial institution eliminates all travel expenses.
- We work directly with you to define your unique training requirements.
- Hands-on training exercises are customized to your organization’s products and services.
Lincoln Campus Training
- Your staff can focus on training, without interruption from their normal, daily activities.
- Classes are led by experienced instructors in our state-of-the-art PC lab.
- Classes feature hands-on instruction, designed to reinforce the concepts explained in the classroom.
- Your employees have the opportunity to network with peers from across the nation.
Maximize Your Software Investment
Education Services for Premier can offer your financial institution a number of benefits, including improved employee efficiency, customer retention, increased sales and greater overall profitability. That’s why we offer a wide array of training solutions that help your employees feel more confident in their jobs, serve your customers better, and eliminate costly errors
For more on Education Services for Premier, contact Fiserv, Inc.
at 402-421-4224. or e-mail Education.