Education Services for Premier

More than ever before, financial institutions are relying on efficient, confident staff to enhance customer relationships, increase sales and boost profitability. Education Services from Fiserv make it easy and affordable for you to gain this edge.

We provide Internet-based training options that include both recorded and live Internet classes led by Fiserv instructors, as well as traditional classroom training on the Lincoln campus, at regional locations nationwide, and at your financial institution. Our wide selection of training formats gives you the flexibility to choose the optimal training solution for your organization.

If you have questions or comments about our training courses, please contact Education Services for Premier.




Live Internet Training Library

Recorded Recorded internet class available.
Class Name
2008 Premier Release – CIS and General Enhancements Recorded
2008 Premier Release – Deposit Enhancements I Recorded
2008 Premier Release – Deposit Enhancements II Recorded
2008 Premier Release – Loan Enhancements I Recorded
2008 Premier Release – Loan Enhancements II Recorded
2009 Year-End Processing Procedures Recorded  UPDATED
2009 Year-End Tax Reporting & Balancing Recorded  UPDATED
Accounts Payable for Premier 2.7 (Accounts Payable System) – Payable Maintenance & Operational Procedures Recorded
Accounts Payable for Premier 2.7 (Accounts Payable System) – System Overview & Vendor Maintenance Recorded
Accounts Payable for Premier 3.0 (Accounts Payable System) – Payable Recorded
Accounts Payable for Premier 3.0 (Accounts Payable System) – Vendor Recorded
AML Manager (NetEconomy) – Alert & SAR Recorded
AML Manager (NetEconomy) – Currency Transaction Report Recorded
AML Manager (NetEconomy) – Overview Recorded  UPDATED
AML Manager 4.5 Release Features Recorded  NEW!
Business Analytics (Premier Viewpoint) – Introduction to Cognos Connection
Business Analytics (Premier Viewpoint) – Introduction to Cognos Query Studio
Business Analytics 1.0 (Premier Viewpoint 7) – Introduction to Report Studio I Recorded
Business Analytics 1.0 (Premier Viewpoint 7) – Introduction to Report Studio II Recorded
Business Analytics 2.0 (Premier Viewpoint 8) – Introduction to Dashboards Recorded
Business Analytics 2.0 (Premier Viewpoint 8) – Introduction to Report Studio I Recorded
Business Analytics 2.0 (Premier Viewpoint 8) – Introduction to Report Studio II Recorded
Business Analytics 2.0 (Premier Viewpoint 8) – Introduction to Report Studio III Recorded
Business Analytics 2.1 (Premier Viewpoint) – Introduction to Professional Author I Recorded  UPDATED
Business Analytics 2.1 (Premier Viewpoint) – Introduction to Professional Author II Recorded  UPDATED
Business Analytics 2.1 (Premier Viewpoint) – Introduction to Professional Author III Recorded  UPDATED
Currency Transaction System Recorded
Currency Transaction System & Premier Teller Integration Features Recorded
DDA Analysis I (Version 6.0) Recorded
DDA Analysis I (Version 7.0) Recorded  UPDATED
DDA Analysis II (Version 6.0) Recorded
DDA Analysis II (Version 7.0) Recorded  UPDATED
DDA Inquiry (Version 6.0) Recorded
DDA Inquiry (Version 7.0) Recorded  UPDATED
Deposit Addenda – Features & Functionality (Version 6.0) Recorded
Deposit Addenda – Features & Functionality (Version 7.0) Recorded  UPDATED
Deposit Service Charges Recorded
Deposit Specifications – DDA Miscellaneous Tables Recorded
Deposit Specifications – DDA Statements & Reports Recorded
Deposit Specifications – New Product Setup Procedures Recorded
Deposit Specifications – Savings & COD Miscellaneous Tables Recorded
Deposit Tips & Tricks I (Version 7.0) Recorded  UPDATED
Deposit Tips & Tricks II Recorded
Deposits – Premier Browser Maintenance Recorded
Director – End-User Functionality (Windows Version) Recorded  UPDATED
Director Document Distribution Recorded
eCorp for Premier – Specifications I Recorded
eCorp for Premier – Specifications II Recorded
Establishing HSA Accounts Recorded
Exception Item Module I Recorded
Exception Item Module II Recorded
Exception Item Module III Recorded
General Ledger – Account Maintenance & Inquiry Recorded
General Ledger – Budgeting & Allocation Recorded
General Ledger – Report Writing Techniques Recorded
Introduction to Networking Basics Recorded
Loan Addenda – Features & Functionality (Version 6.0) Recorded
Loan Addenda – Features & Functionality (Version 7.0) Recorded  UPDATED
Loan Escrow Processing (Version 6.0) Recorded
Loan Escrow Processing (Version 7.0) Recorded  UPDATED
Loan Non-Accrual & Charge-Off Processing Recorded
Loan Participation Setup & Features Recorded  UPDATED
Loan Payment Processing I Recorded
Loan Payment Processing II Recorded
Loan Rate & Payment Change Features Recorded
Loan Specifications – Additional Specifications Recorded
Loan Specifications – Miscellaneous Tables I Recorded
Loan Specifications – Miscellaneous Tables II Recorded
Loan Specifications – New Product Setup Procedures Recorded
Loans – Deferred Fees & Costs Recorded
Loans – Establishing Payment Schedules Recorded
Loans – Handling Loan Exceptions Recorded
Loans – Note Inquiry (Version 6.0) Recorded
Loans – Note Inquiry (Version 7.0) Recorded  UPDATED
Loans – Premier Browser Maintenance Recorded
Loans – Understanding Available Credit Options Recorded
Operations – Backups (Unisys Mainframe) Recorded
Operations – Change Management & Rapid Best Practices Recorded
Operations – File Management (Unisys Mainframe) Recorded
Operations – Nightly Processing Recorded
Paperless Item Module I Recorded
Paperless Item Module II Recorded
Paperless Item Module III Recorded
Patriot Officer for Premier 7.1 (Premier Patriot Officer) Recorded
Portfolio Inquiry (Version 6.0) Recorded
Portfolio Inquiry (Version 7.0) Recorded  UPDATED
Portfolio Tips & Tricks
Portfolios – Premier Browser Maintenance Recorded
Power of Premier – Executive Overview Recorded
Premier Browser-Based Inquiries (Version 6.0) Recorded
Premier Director – Configuration & Security Recorded
Premier Director – Efficient Disk Management
Premier Expedite Administrator – Data Collection & Insight Setup Recorded
Premier Expedite Administrator – Forms & Reports Recorded
Premier Expedite Administrator – Management & Workflow Setup Recorded
Premier Expedite I-32 Design Tool Recorded
Premier Expedite Session Manager Functionality I Recorded
Premier Expedite Session Manager Functionality II Recorded
Premier Front Counter Using Premier InSight Teller – Introduction Recorded
Premier Front Counter Using Premier Teller Recorded
Premier Front Counter Using Premier Teller – Introduction Recorded
Premier Inquiry Overview (Version 7.0) Recorded  UPDATED
Premier InSight Teller – Introduction Recorded
Premier Integration Recorded
Premier Messenger Data Center & Institution Specifications Recorded
Premier Messenger End-User Functionality Recorded
Premier Messenger Template & Form Specifications Recorded
Premier Platform 3.0 Editor Recorded
Premier Platform 3.0 Administrator – Forms & Event Group Recorded
Premier Platform 3.0 Administrator – Insight/Variable Setup Recorded
Premier Platform 3.0 End-User Functionality I Recorded
Premier Platform 3.0 End-User Functionality II Recorded
Premier Platform 3.0 I-32 Design Tool Recorded
Premier System Overview (Version 6.0) Recorded
Premier System Overview (Version 7.0) Recorded  UPDATED
Premier Teller – Introduction Recorded
PremierEcom Spring Release Enhancements – End User Recorded
PremierEcom Spring Release Enhancements – End User & Author Recorded
PremierEcorp – End-User Functionality Recorded
PremierEcorp – Premier ACH Recorded
PremierEcorp – Web Author Tool Recorded
Prime for Premier (Premier Prime) – Advanced Impromptu Report Writing I Recorded
Prime for Premier (Premier Prime) – Advanced Impromptu Report Writing II Recorded
Prime for Premier (Premier Prime) – Introduction to Impromptu Report Writing I Recorded
Prime for Premier (Premier Prime) – Introduction to Impromptu Report Writing II Recorded
Prime for Premier (Premier Prime) – Introduction to Impromptu Report Writing III Recorded
Regulatory Reporting for Premier (Premier Regulatory Reporting) – Administrator Recorded
Retirement Reporting Module I Recorded
Retirement Reporting Module II Recorded
Safe Deposit Box – New Accounts, Inquiry & Maintenance for Users Recorded
Safe Deposit Box – Specifications Review for Administrators Recorded
Security Control Module Features & Functions Recorded
Server Virtualization Recorded  NEW!
Transaction Management – End User Recorded  UPDATED
Transaction Management – Specifications Recorded  UPDATED